BEC写作: 抱怨和索赔信函(5)

来源:网络 2019-03-07

For Unacceptable Substitute (由于无法接受替代物而抱怨)  

Dear Mr .Cliff,   

During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sent me paper-back binding because you were out of stock on the hard-back .   

Fortunately ,I am still selling a few of the paper backs ,but more and more customers ask for the hard-back ones .(At least two of our competitors have this reference book in hard-back in our cities).   

Enclosed is my order for 75 copies of The Handy Desk Companion in hard-back . Please do not , under any circumstances ,send me anything else . I have plenty of the paper-back in stock.    

Very sincerely yours , XXX

 

亲爱的克里夫先生:在过去的三个月中,我两次向贵方订购了相当数量的由罗伊所著的《便利的办公伙伴》一书,指定需要精装本。但贵方由于精装本缺货,两次寄给我的都是平装本。   

值得庆幸的是,我仍卖出一些平装本,但越来越多的顾客索要精装本。(本对少有两家竞争者出售此书的精装本)。   

随信寄上订单,购买75本《便利的办公伙伴》精装本。请无论如何,不要寄给我其它替代物。我现已大量平装本的库存。




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